Privacy Policy

At Kim Rogers®, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website or make purchases from us.

Please take a moment to familiarize yourself with our privacy practices. Contact us at [email protected] if you have any questions.

Collection of Personal Data

We collect personal data to provide you with the best experience on our website and to deliver the high-quality products and services you expect from our brand.

Types of Data Collected

We collect the following categories of personal data about you:

Contact Data: Full name, email address, phone number, postal address
Account Data: Account username and encrypted password, order history, preferences, wish lists, shopping bag contents
Transaction Data: Payment card type, details and billing address, order details, shipping details
Profile Data: Preferences, feedback, survey responses
Usage Data: How you interact with our website, products viewed, items added to bag or wish list, page visits, referral source, social media handles
Marketing Data: Subscription preferences, open and click rates for emails
Demographic Data: Gender, age, geographic area

Collection Methods

We collect personal data in the following ways:

Directly from you when you provide information to create an account, make a purchase, contact us with questions, respond to surveys, post on social media, or interact with our website.
Automatically through cookies and other tracking technologies when you visit our site. See our Cookie Policy below for more details.
From third-party sources such as social media platforms if you connect with them through our website. We may combine this data with information we already have about you.

Use of Personal Data

We use your personal data for the following purposes:

Process orders and manage your account
Respond to inquiries, comments, and requests
Send transactional communications related to orders and account management
Send marketing communications you opt-in to receive
Personalize website experience using cookies
Administer contests, sweepstakes, surveys, or promotions
Conduct market research, analytics, and trend analysis
Maintain website security and prevent fraud
Comply with legal obligations and enforce our Terms of Use
With your consent, share data with trusted third parties such as social media platforms

We only process your personal data if we have a lawful basis for doing so, including:

You have consented to the use of your data
We need to use your data to provide contracted services
We have a legitimate interest in processing your data for business operations, such as analyzing trends or marketing purposes
We have a legal obligation to collect or disclose certain data

Disclosure of Personal Data

We may share your personal data with select third parties including:

Service providers under contract who help with parts of our business operations such as fraud prevention, website hosting, order fulfillment, payment processing, marketing, analytics, satisfaction surveys, etc.
Your social media provider if you connect accounts to access features on our website
Law enforcement, courts, or other public authorities if we are legally required to disclose certain data

We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent.

Any third parties who access your data are required to keep it confidential, use it only for authorized purposes, and comply with this Privacy Policy as well as any other appropriate confidentiality and security measures.

Your Rights over Personal Data

You have certain rights over your personal data, subject to local data protection laws. These include:

Right to access your data and receive copies
Right to rectify inaccurate or incomplete data
Right to erase data or restrict its processing
Right to object to certain processing of data
Right to data portability under some circumstances
Right to withdraw consent if we rely on it to process your data
Right to lodge complaints with your local data protection authority

To make a request regarding your personal data, please contact us at [email protected]. We will respond within 30 days unless the request is complex.

You also have the right to opt-out of marketing communications we send you at any time. You can exercise this right by:

Clicking “unsubscribe” in an email
Adjusting your communication preferences in your account
Contacting us at [email protected]

Opting out of marketing emails does not opt you out of necessary transactional communications related to orders or account management.

Retention of Personal Data

We retain personal data for the length of time required to fulfill our obligations, meet business needs, and comply with legal requirements. Retention periods can vary based on the type of data collected.

Some factors that determine retention periods include:

How long you maintain an active account with us
Whether there are ongoing contractual, financial, or legal obligations
Whether retention is advisable in light of potential business needs or disputes
Applicable statutes of limitations, laws, or regulations

For example:

Transaction data related to purchases is retained for 7 years
Account data is retained for 3 years after an account is closed
Marketing data is retained until you opt-out

When personal data is no longer needed, we securely delete or destroy it.

Transfer of Personal Data

As a global business, we may need to transfer your personal data to other Kim Rogers® entities or trusted service providers located in countries outside of your home jurisdiction.

We only make international transfers when we have implemented appropriate safeguards to protect your data according to legal requirements. Appropriate safeguards include:

Transfer to countries approved by European Commission or other regulatory bodies as having adequate data protection laws
Implementation of Standard Contractual Clauses approved by European Commission or other standard cross-border transfer frameworks
Transfer to companies certified under Privacy Shield for transfers between EU and US

Our Commitment to Data Security

Protecting your data is extremely important to us. We use administrative, physical, and technical safeguards to secure personal data from unauthorized access, disclosure, alteration, or destruction.

Our security controls include:

Encryption of data in transit and at rest
Restricting access to personal data to employees and contractors on a need-to-know basis
Network, endpoint and application security including firewalls and malware protection
Vulnerability scanning and penetration testing
Physical security controls at facilities storing data
Organizational policies for information security, data protection, and acceptable use

In the event of a personal data breach involving data under our control, we will act promptly to investigate and take reasonable measures to mitigate harm and notify you if legally required.

Use of Cookies

Cookies are small text files that websites store on visitor devices to collect data about site activities and enable certain features. We use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for basic website functionality and are always enabled. Examples include:

Temporary cookies used to manage the shopping cart and process transactions
Security and login cookies for authentication

Preference Cookies

These cookies store your website preferences to provide enhanced, personalized features. Examples include:

Saving your geographic location to show relevant content
Remembering your text size or layout customization preferences

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website and monitor performance. Examples include cookies from Google Analytics.

Targeting Cookies

These cookies collect browsing data to manage advertising campaigns and personalize content for you. Examples include:

Limiting the number of times you see the same ad
Serving ads based on your browsing on our site and others

Social Media Cookies

These cookies allow you to connect our website to your social networks and share content. Examples include Facebook and Twitter plugins.

To manage cookies on our site, you can use the consent tool on our cookie banner. You can also adjust browser settings to accept or reject certain cookies and request notification when cookies are set. Blocking cookies may affect website functionality and your experience.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our data practices evolve. We will notify you of material changes by posting the revised Privacy Policy on our website. We encourage you periodically review this page for the latest on our privacy practices.

Contact Us

If you have any questions about our Privacy Policy or personal data practices, please contact our Data Protection Officer at:

Kim Rogers®
Attn: Data Protection Officer
[email protected]

We welcome your inquiries about privacy and will respond promptly.